The complex has an elevator and features 4027 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a coat check, baggage storage service, safe, ATM and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the parking lot. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car rental service, medical assistance, translation services, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Daily newspapers are available for purchase. The business center is on hand for guests' business requirements and provides a fax machine.